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Privacy & TOS

Privacy Policy

Effective Date: October 3, 2026

Picture Perfect Cleaning (“Picture Perfect Cleaning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, schedule service, contact us, or communicate with us by phone, email, or text message.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, phone number, email address, service address, requested services, appointment information, quote information, and other information you provide when contacting or doing business with Picture Perfect Cleaning.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and website activity. This information may be collected through cookies, analytics tools, or similar technologies.

How We Use Your Information

We may use your information to respond to quote requests, schedule and manage appointments, provide cleaning and property-service services, communicate regarding scheduled or completed work, send estimates, invoices, payment information, reminders, customer-service messages, and follow-up communications, and improve our website and services.

If you separately consent to receive promotional text messages, we may also send occasional messages about seasonal services, service availability, reminders, promotions, or other services offered by Picture Perfect Cleaning.

SMS and Text Message Privacy

Picture Perfect Cleaning may communicate with customers and prospective customers by text message when appropriate consent has been provided.

Consent to receive text messages is not a condition of purchasing any service.

Message frequency may vary depending on your service requests, appointments, and communication preferences. Message and data rates may apply.

You may opt out of SMS/text messages at any time by replying STOP. After opting out, you will not re

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their marketing or promotional purposes.

Mobile information and text-message consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Such information may only be shared with aggregators and providers as necessary to provide text messaging services.​

We may share information with service providers only when reasonably necessary to provide services, process communications, manage appointments, process payments, or operate our business. These providers are not permitted to use your SMS consent information for their own marketing purposes.

Sharing of Personal Information

We do not sell personal information.

We may share limited personal information with trusted service providers that assist us with business operations such as scheduling, customer relationship management, payment processing, website hosting, email, communications, accounting, or other operational services.

We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our rights, customers, property, or safety.

Payment Information

If you make a payment electronically, payment information may be processed by a third-party payment processor. Picture Perfect Cleaning does not necessarily store complete credit card or banking information.

Payment providers maintain their own privacy and security practices.

Cookies and Website Analytics

Our website may use cookies or analytics technologies to understand website traffic, improve performance, and determine how visitors use our website.

You may be able to limit cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

Your Choices

You may contact us to request that we update or correct personal information we maintain about you.

You may unsubscribe from promotional emails using the unsubscribe option provided in those messages.

You may stop promotional text messages at any time by replying STOP.

Transactional communications relating to an active quote, appointment, invoice, or service may still be sent when reasonably necessary to provide the requested service.

Third-Party Websites

Our website may contain links to third-party websites or services. Picture Perfect Cleaning is not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact:

Picture Perfect Cleaning
Email: josh@pictureperfectcleaning.net
Website: www.pictureperfectcleaning.net

Tel: 585-905-6422 

Opening Hours: 7am - 7pm

Josh@PicturePerfectCleaning.Net

​

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Picture Perfect Cleaning. All Rights Reserved.

Servicing Rochester, Canandaigua, Victor, Farmington, Pittsford, Fairport, Penfield, Henrietta, Penn Yan and the surrounding areas

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